Scheduling & Dispatch

Coordinate contractors, jobs, and site work without losing visibility.

Plan work orders, assign teams or contractors, dispatch site requirements, and track progress across active field work.

Scheduling dispatch board showing active subcontractors, crews, and site work progress.
02 THE PROBLEM

Contractor coordination gets harder when work spreads across sites

When crews, subcontractors, sites, and service obligations all have to be coordinated, dispatch needs more than a basic calendar.

Contractor updates fall out of sync

Internal crews and subcontractors work from different updates, making it harder to keep jobs coordinated.

Site visibility drops

Work is happening across locations, but progress, delays, and exceptions are hard to see in one place.

Completion evidence gets harder to track

Attendance windows, completion details, and required evidence are harder to control when dispatch is fragmented.

03 HOW IT WORKS

Coordinate contractors, sites, and service work in one controlled workflow

WorkBuddy helps larger operations coordinate work orders, contractors, site requirements, progress updates, and completion evidence across distributed field work.

Day schedule of assigned field jobs showing times, locations, and the staff member assigned to each. Live job-activity feed showing status updates, delays, reassignments, and completions through the day.
01

Receive or create work orders

Capture planned, reactive, or contract-based work in one operational workflow.

02

Allocate crews or subcontractors

Assign work to internal teams, subcontractors, or service partners based on scope and availability.

03

Dispatch site requirements

Send the right work details, site notes, forms, and completion expectations before work begins.

04

Monitor progress and exceptions

Track status, delays, missing updates, and work that needs review across crews and sites.

05

Capture evidence and report outcomes

Keep completion details, attendance windows, and required evidence connected to the work.

04 WHAT'S INCLUDED

Control contractor work across sites and service obligations

Coordinate work orders, subcontractors, site requirements, progress updates, and completion evidence across distributed field operations.

Work order scheduling

Coordinate planned, reactive, and contract-based work across teams, locations, and service requirements.

Contractor allocation

Assign work to internal crews, subcontractors, or service partners based on scope, availability, and operational fit.

Site requirements

Dispatch site notes, access details, forms, safety requirements, and completion expectations before work begins.

Exception visibility

Track delays, missing updates, incomplete work, and jobs that need review across crews and sites.

Completion evidence

Keep photos, forms, attendance details, and completion evidence connected to the work.

Operational reporting

Maintain visibility across contractors, jobs, sites, and service obligations so leaders can see where work stands.

Contractor dispatch stays connected to the wider operation

Work orders, subcontractors, site requirements, and reporting stay connected through the dispatch workflow.

Job Management work order created
Scheduling & Dispatch work dispatched
Subcontractor Management contractor updates returned
Business Reporting evidence & exceptions visible
05 WORKBUDDY AI

AI-assisted visibility across contractors, sites, and exceptions

WorkBuddy AI helps larger operations surface contractor updates, site exceptions, missing evidence, and work that may need review across distributed field activity.

  • Contractor updates that haven't arrived
  • Exceptions open across sites
  • Evidence gaps before reporting

Suggestions stay suggestions — your operations team decides what changes.

WorkBuddy AI review board across seven sites and contractors, flagging a missing contractor update, an open exception, missing evidence, and a service window at risk.
Site coordination replay panel showing a work order created, contractor dispatched, exception surfaced, evidence returned, and outcome reported.
06 OPERATIONAL SCENARIO

From scattered contractor updates to controlled site visibility

A head contractor is coordinating work across multiple sites, internal crews, and subcontractors. When an update is missing or evidence hasn’t come back, the risk is not just schedule confusion — it affects service obligations, reporting, and accountability. With WorkBuddy, work orders, contractor dispatch, site requirements, exceptions, and completion evidence stay connected.

OUTCOMES

  • Clearer visibility across sites and subcontractors
  • Fewer missing updates before reporting
  • Completion evidence stays connected to the work
  • Exceptions are easier to review before they become client issues
Explore customer stories
07 FAQS

Questions before you change how scheduling works

Get clear answers about how Scheduling & Dispatch works, who it supports, and how it connects with the rest of WorkBuddy.

  1. 01

    Can WorkBuddy coordinate subcontractor dispatch?

    Yes. WorkBuddy can support dispatching work to internal crews, subcontractors, or service partners, depending on how the operation is structured.

  2. 02

    Can teams track contractor progress?

    Yes. WorkBuddy helps centralise updates, job status, completion details, and exceptions so teams are not relying only on manual follow-up.

  3. 03

    Can dispatch include site or compliance requirements?

    Yes. Work can include site notes, forms, access details, completion expectations, and required evidence so contractors know what needs to come back.

  4. 04

    Is this suitable for facilities or multi-site operations?

    Yes, where the workflow involves jobs, sites, contractors, service obligations, completion evidence, and reporting visibility.

  5. 05

    How does this connect with reporting?

    Scheduling and dispatch activity can feed into operational visibility, helping leaders understand work status, exceptions, evidence gaps, and completion patterns.

Need clearer visibility across field work and contractors?

See how WorkBuddy can help coordinate work orders, contractors, site requirements, and reporting across more complex operations.

Pricing that scales with your team

Transparent plans for growing field teams — no hidden costs.

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