FACILITIES MAINTENANCE

Facilities maintenance that keeps every moving part connected

Facilities maintenance software for planned and reactive work — recurring jobs, urgent requests, contractors and compliance in one connected system.

Book a Demo

Three pressures shape every maintenance day

Recurring work, urgent requests and every job's trail of dependencies all compete for the same people and time.

Operational reality
Recurring facilities maintenance jobs arranged in a weekly planned-work list.

Recurring work fills the week

Keep recurring services visible and protected.

Urgent water leak request placed over the facilities maintenance schedule.

Urgent requests cut across the day

Reactive callouts slot in without displacing planned work.

Facilities maintenance job connected to contractor, SLA, photo and sign-off details.

Every job trails dependencies

Contractors, SLA timers, photos and sign-offs all connect back to the job.

Plan maintenance around the unexpected

Balance planned visits, reactive requests, technician capacity and contractor dependencies in one connected schedule.

Scheduling
WorkBuddy scheduling board showing planned maintenance visits, an urgent water leak, technician capacity, and an adjusted schedule notification.

Give every job its site, asset and evidence trail

Connect field service teams, contractors, asset history, photos, forms and signatures to the same service record.

Field work
WorkBuddy job brief showing access notes, asset history and service requirements for a water leak job.

The right context at every site

Send technicians and contractors out with asset history, access notes and service requirements.

WorkBuddy field evidence showing maintenance photos, a captured signature and technician timestamp.

Capture evidence as work happens

Bring photos, forms, notes and signatures back complete.

WorkBuddy service timeline showing reported, on-site and resolved status with automatic completion report sharing.

Turn completed work into client visibility

Share status and proof without rebuilding the report.

WorkBuddy completed water leak job showing SLA met and attached photos, forms and sign-off.

Close out work complete

Jobs come back with photos, forms and sign-offs attached, ready for review.

Turn scattered requests into structured maintenance work

Capture requests from email, portals, calls and recurring schedules, then route complete work to the right service team.

Work intake
WorkBuddy requests inbox and work order showing a maintenance request being converted into structured work with site, asset, priority, SLA, access, and trade details.

Create work at the speed requests arrive

Keep the source, requester and original context attached to every job.

Prove service performance without rebuilding the report

Bring job progress, response times, completed work, compliance evidence and costs into configurable reports and shared views.

Reporting
WorkBuddy service performance report comparing jobs raised, in progress, and completed, with site-level response-time performance.

Service performance in one shared view

Job progress, response times, compliance evidence and costs — ready for client reporting without rebuilding it by hand.

“Without WorkBuddy, we would need a team three times the size to manage the same workload.”
Dana Liu Operations Manager, Assett Group Services
“1,000 work orders each week — with field teams, subcontractors and client updates kept connected.”
Tom Merrick Head Contractor, Meridian Facilities
“We can see every crew, every job and every handover without chasing updates across five different tools.”
Alex Romero Operations Lead, HarbourWorks (concept)

Connect every facility, asset and urgent job in one system.