SCHEDULING & DISPATCH

Plan and dispatch work as the day changes

Make the day self-coordinating

Every job, callout and update lands in one place — sorted, prioritised and assigned. The office stops chasing and starts reacting.

Dispatch inbox
Jobs coordinated this week
128
Assigned before the SLA
91%
Live changes handled
36
Average close-out time
4.2h

One workflow, two operating paths

Whether you’re dispatching your own field team or coordinating contractors across sites, WorkBuddy keeps everyone working from the latest plan.

How scheduling works
WorkBuddy scheduling board showing work moving through backlog, scheduled, in progress, and complete.

One connected workflow — planned, reactive, and contract work in one view

Bring every job into one operational picture, dispatch the current requirements, and keep the office and field aligned as work changes.

WorkBuddy scheduling board showing work moving through backlog, scheduled, in progress, and complete.

Shared scheduling view

See planned, active, delayed, and unassigned work — from one technician's day to work across sites, crews, and contracts.

WorkBuddy scheduling and dispatch board with jobs, crews, and an AI reassignment suggestion.

Allocation & dispatch

Assign by availability, skill, or service area, then send the address, notes, timing, site details, forms, and evidence rules.

WorkBuddy job detail showing activity, assignment, priority, site, due date, labels, client, and attached proof.

Progress visibility

Track what's accepted, started, delayed, or complete — plus exceptions, missing updates, and completion evidence.

WorkBuddy dispatch thread alongside a live job feed showing jobs being prioritised, scheduled, and assigned.

Schedule changes

Reassign and rebalance when staff, appointments, contractors, sites, or obligations change — without losing oversight.

Keep today's field team moving

One urgent job can reshape the day — the coordinator reassigns available staff and sends the current details to the field.

Inside a field team's day
WorkBuddy dispatch thread alongside a live job feed showing jobs being prioritised, scheduled, and assigned.

When one urgent job reshapes the whole day

The original plan, the disruption, the reassignment, and the updated field information — all in one view.

Control contractor delivery end to end

Allocate to the right crew or partner, send the site requirements, and get evidence back — without chasing every party.

Inside contractor delivery
Site coordination replay panel showing a work order created, contractor dispatched, exception surfaced, evidence returned, and outcome reported.

When delivery spans contractors, sites, and obligations

From work order to completion evidence — allocation, requirements, oversight, and reporting in one connected flow.

WorkBuddy scheduling board showing work moving through backlog, scheduled, in progress, and complete.
“One place to allocate work orders, send site requirements, and get completion evidence back.”
Tom Merrick Head Contractor, Meridian Facilities
“The office sees what changed and the field gets the current plan — no more phone-call chases.”
Tom Merrick Head Contractor, Meridian Facilities
“Completion photos and sign-offs land the moment a job is done, so invoicing and reporting happen the same day — not next week.”
Priya Nair Operations Manager, Northline Services

Ready to see how WorkBuddy could run your field work?

Book a 20-minute walkthrough and we'll map WorkBuddy to the jobs, people and proof your operation runs on.