- Oakleigh Property Maintenance
- oakleighpm.com.au ↗
- With WorkBuddy
- Since 2021
- Business size
- Small
Oakleigh Property Maintenance services commercial property portfolios where key clients submit high volumes of work orders every week.
Oakleigh Property Maintenance received work orders from key clients by email and spreadsheet, and administrators re-keyed every request before a technician could be assigned.
WorkBuddy automated intake: incoming work orders become jobs ready for review and assignment, and clients can follow progress without calling the office.
The administration team now focuses on exceptions and decisions instead of data entry, and turnaround on urgent requests has measurably improved.