Coordinating employees and subcontractors in one workflow

Meridian Facility Services coordinated employees and subcontractors through a patchwork of rosters, phone calls and shared inboxes, which made it hard to see who was on which site and when.

With WorkBuddy, scheduling, assignment and progress capture moved into one workflow. Office teams allocate work once and field teams — employed or subcontracted — record progress against the same job record.

The result is fewer handoffs, clearer accountability across every site, and a coordination load that no longer grows with each new contract.